CANCELLATION, REFUND & RETURN POLICIES:
Due to the nature of our 100% natural and organic products, we cannot accept exchanges or returns once your order has shipped. However, if for whatever reason you are not satisfied with your order, please send us an email at [email protected] to discuss ways we can offer you a more satisfactory experience. Our priority is to ensure you have the best Essential Rose experience possible and we are committed to doing what it takes to make that happen.
CANCEL YOUR SUBSCRIPTION:
To avoid subscription renewal, please cancel your subscription at least one week before your renewal date. You may cancel manually by logging into your account and subscription manager or by contacting us at [email protected] to cancel the subscription for you.
Cancelling your subscription will stop all future charges to your account, but will not refund any charges that have already been processed.